El Paso Animal Services Reports Record Adoptions and Live-Release Rate

The city of El Paso has made significant strides in its Animal Services department, achieving record adoptions and improving overall animal welfare metrics. In fiscal year 2026, the department recorded 9,859 adoptions and returned over 3,000 animals to their owners. The live-release rate, which indicates the percentage of animals leaving the shelter alive, rose impressively to 85.3%, a notable increase from 77% in fiscal year 2024. This progress reflects not only the dedication of the staff but also the effectiveness of new operational strategies implemented over the past year.

The historical context of these achievements lies in a comprehensive evaluation of the Animal Services operations, initiated in 2025. City management commissioned an independent Shelter Savvy assessment to identify strengths and weaknesses within the shelter's operations. This assessment coincided with a leadership transition as the former director retired. The findings prompted a series of changes designed to enhance the care provided to animals, streamline processes, and improve overall outcomes. Key measures included strengthening cleaning, sanitation, and surgical protocols, ensuring a healthier environment for the animals.

On-the-ground implementation of these changes involved key stakeholders such as city management, Animal Services staff, and community members. The department enhanced its cleaning protocols by instituting daily disinfection of kennels, intake and examination rooms, and the surgical suite. Furthermore, the shelter now dedicates one full day each month for deep cleaning and staff training. The introduction of regular meetings and mentorship programs for new employees has fostered improved communication and operational efficiency. As a result, the shelter has seen a significant increase in successful adoptions and a reduction in the average length of stay for animals.

The broader economic, environmental, and social benefits of these changes are substantial. By increasing the live-release rate and reducing the length of stay for animals, the Animal Services department is enhancing animal welfare while optimizing its resources. The record 18,113 surgeries performed in the last fiscal year have played a crucial role in addressing unwanted litters, thus promoting responsible pet ownership within the community. Additionally, the department's efforts to facilitate adoptions and returns to owners contribute to a more engaged and compassionate community focused on animal welfare.

Looking ahead, the future outlook for El Paso Animal Services remains positive. Current progress is subject to ongoing evaluation, including public discussions with the Animal Shelter Advisory Committee and an internal audit requested by the city. The department is committed to continuing its improvement efforts, with plans for further assessments of its medical program and ongoing community engagement. As El Paso Animal Services moves forward, the focus will remain on building upon its successes, addressing identified challenges, and enhancing the quality of life for animals within the community.